Belay device Edelrid Mega Jul

FAQ

How can we help you? General informations about orders, payments, returns, refund and delivery you can find at Terms & Conditions here.

Please contact us at [email protected]

Discount code and gift cards

Enter discount code and gift cards into code box after you choose your items into shopping cart. Check if the code was submited and discount calculated. You can use only one code at a time. More

Order

You can make order with registration at website or make a call. You can follow your order at registering into My account. More

Payment

Payment can be done by credit card, via paypal, at delivery or with bank transaction. More

Shipment and delivery

Order is dispatched the same working day, after we receive order confirmation. Items which are not available at the moment, are usually shipped in few working days. Shipping costs depend on the amount of orders and country of delivery. Shipment is free of charge for orders over 100 €. More

Returns and refunds

Contract can be cancelled within 14 days of receipt purchase. You can return product no later than 30 days after the cancellation of the contract. More

More questions? You need help with product? Contact us at [email protected] or call us at +386 (0)40 728 330 and will be happy to help you!